Reference

How ns2122 Handles Your Personal Data

Your account data, payment activity and browsing behaviour on ns2122 are handled with clear rules — we collect only what we need, we store it securely, and we never sell it to third parties.

No data sold to third partiesDANA, OVO, GoPay records protectedAccount data encrypted in transitRight to request data deletionPolicy applies across all devices

Explore the Lobby Read FAQ

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

If you want to access, correct or delete the personal data we hold on your account, our support team is the right place to start. You can reach us through live chat inside the account dashboard, by submitting a request via the Help section, or by emailing us directly. Players in Palembang and across Indonesia can raise privacy requests in the same channels used for account and payment support — no separate form needed.

Live Chat Open the chat icon inside your account dashboard. Identify your request as a privacy matter and our support team will route it to the right handler.

Help Centre Request Head to the Help section, choose Account and Privacy, then submit your request with your registered email and wallet type so we can verify your identity.

Email Support Email us with your account username, the data you are requesting access to or deletion of, and the payment method on file — DANA, OVO or GoPay.

HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We apply consistent data-handling practices across every part of the platform — from the moment you register to each time a wallet transaction completes. Here is how we approach the four areas that matter most to you.

Data Storage and Retention Account and transaction data is retained for as long as your account is active or as required by applicable local regulation. Once a deletion request is verified, non-essential data is removed within a reasonable processing window.

Cookie and Tracking Policy We use session cookies to keep you logged in and analytics cookies to understand lobby usage patterns. No behavioural data is shared with advertising networks outside the platform.

Account Security Measures Login sessions use OTP verification sent to your registered phone number. Wallet actions — including DANA, OVO and GoPay transactions — require PIN confirmation on the wallet side before they reach our system.

Third-Party Data Sharing We share data only with payment processors (for DANA, OVO, GoPay transactions) and with service providers who operate under binding confidentiality terms. We do not sell, rent or trade your personal data.

What Data We Collect and Why

ns2122 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on ns2122, we collect the details you provide directly — your name, email address, phone number and the payment method you choose (DANA, OVO or GoPay). We also log technical data: device type, browser, IP address and session activity. This is

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standard for any account-based platform and lets us verify identity, process wallet transactions and respond to support requests. Payment data is handled through our payment processors and is never stored on our servers in raw form. Transaction references for DANA, OVO and GoPay deposits and withdrawals
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are retained for the period required to resolve disputes and meet any applicable record-keeping obligation under local law. We use cookies and similar tracking tools to remember your login session and to measure how sections of the lobby are used. You can manage cookie preferences through
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your browser settings, though disabling certain cookies may affect how the account area functions. Access to, and use of, this platform depends on local law and is available only where local law permits.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Frequently Asked Privacy Questions

These are the questions we hear most often about how personal data works on ns2122 — from what we collect at registration to how you can request changes to your account record.

We collect your name, email, phone number and the wallet you register with — DANA, OVO or GoPay. Device type and IP address are also logged for security verification during each session.

Payment data is shared only with the processor handling your chosen wallet — DANA, OVO or GoPay. Those processors operate under strict confidentiality agreements. We do not share your data with advertisers or unrelated third parties.

Submit a request through the Help section under Account and Privacy, or contact support via live chat. Include your registered email and wallet type so we can confirm your identity before releasing any records.

Yes. Submit a deletion request through live chat or email support. Once your identity is verified, we remove non-essential data. Records required by law or for dispute resolution are retained for the applicable period.

Session cookies keep you logged in; analytics cookies help us understand which lobby sections get used most. You can disable cookies in your browser, though the account area may not function correctly without session cookies active.

The data handling rules are the same regardless of which wallet you use. Each processor receives only the transaction reference and amount needed to complete or verify your deposit or withdrawal request.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister InfoTerms & Conditions

How ns2122 Handles Your Personal Data

Contact Us About Your Privacy

Data Handling, Cookies and Account Security

Frequently Asked Privacy Questions

01 What personal data does ns2122 collect when I open an account?

02 Does ns2122 share my payment details with other companies?

03 How do I request access to the data ns2122 holds on my account?

04 Can I ask ns2122 to delete my personal data?

05 How does ns2122 use cookies and can I turn them off?

06 Is my data handled differently if I use GoPay versus DANA or OVO?

Privacy Policy

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